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Home Adviser

Get help with advanced issues and troubleshooting for non-ESET consumer software for $40/hr.


Every ESET consumer product includes free chat and email-based support from our North American headquarters in San Diego. For help using ESET's chat support client see our illustrated guide.

Support hours are Monday - Friday, 6AM - 5PM Pacific Time.

Free Chat Support

Chat Support FREE

  • Basic product installation and activation
  • Uninstall existing security software
  • Lost license key or activation email
  • Unable to receive product updates
  • Threat detection follow-up
  • Error messages from your ESET product


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ESET Home Advisers

ESET Home Advisers PREMIUM

When challenging questions arise, ESET Home Advisers are available to lend their expertise. ESET Home Advisers are available for advanced issues and troubleshooting for non-ESET consumer software. This elite team brings years of experience to you at an affordable price, allowing you to resolve issues quickly and get back to enjoying your technology.



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